Devices management (Account Manager)

The devices management module is used to add, trust or block any mobile device linked to a corporate account. When a device is trusted, end users can, upon account manager’s discretion, forego the need to enter their password and use a simplified PIN number or no PIN number. The aim is to reduce any adoption constraints by end users while maintaining high level of security and privacy.

ATTENTION - As an account manager you have the ability to TRUST a mobile device with the aim to simplify end users operation of the B4C System.

ATTENTION - This application only appears for corporate users with an account manager profile.

Device dashboard

1 Dashboard overview
2 Dashboard Filters
3 Dashboard cards
4 Navigation

Device Management

Dashboard overview

The account manager has access to a dashboard that gives visibility to all mobile devices (cell phones and tablets) that have accessed the corporate account.

devices dashboard

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Dashboard Filters

There are filtering options that can help you find a specific device in the dashboard. You can do this by using one or more search and filter combinations.

Allows devices to be searched by trust level.

trusted = device has been trusted and allows for logless use
normal = device follow normal login procedure with user and password
blocked = device cannot be used in that corporate account

The second option is a “search by name”. The search can be done based on the following device data:

QR code used when registering the device
Device ID, model or name
Device operating system version
APP version
Mac address

Choose one or more options and click Apply filters. To cancel a filter or search, click Clear Filters.

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Dashboard cards

Each card in the dashboard gives you basic information about each device such as

Device name

Device model
Unique ID
Installed App version
Current trust level
Organization members that are synchronized with device.
Last date and time device logged into the account

The top left ribbon shows you the current trust level each device has.


Trusted device (GREEN): allows for a simplified login process via PIN or no PIN.	Normal device (GREY): neutral status, indicating that device uses a normal mode for login (username and password). This is the default status for any device that has logged into the account.	Blocked device (RED): with this status, users are prevented from logging into a corporate account using these devices.

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Navigation

When the list of mobile devices is greater than eight, the portal organizes this list into different pages. Use the arrows or page numbers to access the rest of the devices.

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