Manage User PINs

As an account manager you have the ability to manage PINs for users synchronized with a mobile device.

Manage user PINs via Portal

PIN management via portal is done by clicking on the device’s card in the device dashboard. Refer to section https://brain4care.atlassian.net/wiki/spaces/B4CPORTALGUIDEF/pages/3231942853/Manage+Mobile+Devices#Mobile-device-dashboard section of this user guide.

	In the “PIN redefinition” section, the account manager can reset a user’s PIN by clicking on any user that has been synchronized with the device and has accepted to be part of that corporate account.
	Step1 - Click on the user’s icon, a PIN reset option window is displayed:
	Step2 - Define the reset options for that user. They are: Forego the need for a user PIN in that device for that user Define a new PIN with the option to force a PIN change upon first login For an non synchronized user, the following window will be displayed when clicking the username

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Manage user PINs via Mobile App

PIN management via mobile app is done by longing into the brain4care application installed in the device. Refer to section https://brain4care.atlassian.net/wiki/spaces/B4CSENSORGUIDE29/pages/2853210148/5+equipment+installation#5.4-mobile-app-installation section of the B4C System - Sensor User Guide (v29) for mobile app installation instructions.

Step1 - log into the mobile app

Please refer to the 6.3.1 Standard login of the B4C System - Sensor User Guide (v29) for mobile app login instructions.

Step2 - Access the Manage User

From the top left menu of the main screen in the mobile app, go to Manage Users.

Step2 - List users

In the Manage Users functionality you can

• search users by their name

• synchronize authorized user database between mobile device and portal

• define if a user needs to change their PIN on their next login via PIN number.

Step3 - Change PIN

Click on the Change PIN link for a defined user and change their PIN number.

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