Manage a member

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As an account manager can click on the member’s card to have access to their user account information. It is divided into four sections. Each one can be accessed on the left side menu of the screen.

1 Member personal information
2 Member corporate information
3 Member suspension or deletion
4 Member password change

Member personal information

In the personal information section you can view:

Photo
Status (active or suspended)
Username (email)
First name
Last name
Birth year

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Member corporate information

In the member information section you can view:

user e-mail
- used for password reset
contact phone (optional)
- for future 2MFA login
user profiles
- Account manager
- Health professional
organization units
- helps organize users into units

PRECAUTION - Before you assign or revoke an access profile, make sure that the implications of this action are well understood and aligned with your organization. Brain4care is not responsible for any wrong assignment or revoke.

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Member suspension or deletion

In this section, you can suspend or delete a member from an organization.

Suspension

This is a reversible action that serves to suspend a user temporarily.

By clicking the Suspend member button a confirmation window will appear to proceed.

ATTENTION - A member’s suspension is a reversible action. Still make sure that the implications of this action are well understood and aligned with your organization. Brain4care is not responsible for wrong suspensions.

To CANCEL a suspension, simply click on the Cancel suspension button in the suspension notice

Exclusion

This is a irreversible action that should be used in case of termination of an organization member.

By clicking the Remove member button a confirmation window will appear to proceed

WARNING - A member’s exclusion is an irreversible action. Make sure the implications of this action are well understood and aligned with your organization. Brain4care is not responsible for wrong exclusions