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As an account manager you have the ability to manage PINs for users synchronized with a mobile device.
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Manage user PINs via Portal
PIN management via portal is done by clicking on the device’s card in the device dashboard. Refer to section https://brain4care.atlassian.net/wiki/spaces/B4CPORTALGUIDEEB4CPORTALGUIDEF/pages/29100638973231942853/Manage+Mobile+Devices#Mobile-device-dashboard section of this user guide.
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Manage user PINs via Mobile App
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Step1 - log into the mobile app
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ATTENTION - Refer to section https://brain4care.atlassian.net/wiki/spaces/B4CSENSORGUIDE29/pages/2853210148/5+equipment+installation#5.4-mobile-app-installation section of the |
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https://brain4care.atlassian.net/wiki/x/AQDxvw for mobile app installation instructions. |
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ATTENTION - you need to log into the mobile app with an Account Manager’s user profile linked to your user profile. |
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Step1 - log into the mobile app Access the Manage User |
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. From the top left menu of the main screen in the mobile app, go to Manage Users. |
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| 2 | In the Manage Users functionality you can
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| 3 | Click on the Change PIN link for a defined user and change their PIN number. |
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