As an account manager you have the ability to manage PINs for users synchronized with a mobile device.
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Manage user PINs via Portal
PIN management via portal is done by clicking on the device’s card in the device dashboard. Refer to section https://brain4care.atlassian.net/wiki/spaces/B4CPORTALGUIDEEB4CPORTALGUIDEF/pages/29100638973231942853/Manage+Mobile+Devices#Mobile-device-dashboard section of this user guide.
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Manage user PINs via Mobile App
PIN management via mobile app is done by longing into the brain4care application installed in the device. Refer to section https://brain4care.atlassian.net/wiki/spaces/B4CSENSORGUIDE29/pages/2853210148/5+equipment+installation#5.4-mobile-app-installation section of the B4C System - Sensor User Guide (v29) for mobile app installation instructions.
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Please refer to the 6.3.1 Standard login of the B4C System - Sensor User Guide (v29) for mobile app login instructions.
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Click on the Change PIN link for a defined user and change their PIN number.
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