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As an account manager you can manage all corporate account user PINs that have been synchronized with the trusted device. This can be accessed via the main page menu after login

ATTENTION - you must execute a 6.3.1 Standard login to have access to be able to Manage users in a trusted device.

ATTENTION - all functionality listed below can be executed from the portal as well.

After a standard login procedure you can access the Manage users functionality in the mobile app

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The manage users functionality in the trusted device's mobile app will list all users that have been synchronized with the device with a search and synch functionality

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The image-20240817-143014.png button should be used to make sure all users created in the corporate account are synchronized with the mobile device.

The image-20240817-143121.png button is used to

  • reset or define a new PIN number for an authorized user in the mobile device

  • remove the need for use of a PIN number for a user

  • Force a PIN number change for the user

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