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By clicking on the mobile device card, you, as the account manager, will have access to information to manage each mobile device registered to your corporate account.
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Device details
In the device information section, you can view a device:
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Change trust level
“Change trust level” button - the account manager can change the device's trust level or remove the device from this listing.
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ATTENTION - Refer to section “https://brain4care.atlassian.net/wiki/spaces/B4CPORTALGUIDEE/pages/2910064036%E2%80%9D, for instructions on how to change trust level. |
Remove device
 | “Remove device” button - the account manager can also decide to remove a device from the organization. A confirmation window appears to confirm this action. |
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WARNING - Deleting a device is an irreversible action. Make sure the implications of this action are well understood and aligned with your organization. brain4care is not responsible for erroneous deletions. |
Initial PIN policy for new users
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ATTENTION - All PIN policy management is for a SINGLE registered and TRUSTED device. |
In the “Initial PIN for new users” section it is possible to view and change the PIN policy, and how the initial PIN for newly synchronized users will be managed.
 | The initial PIN policy options are:
An account manager can also ask users to reset their PIN after the first login, making the initial PIN temporary. |
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Manage user PINs
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