Managing a Member

By clicking on the member’s card you, as an account manager, will have access to the information of each member of that organization.

Personal information

In the personal information section you can view:

• the member’s photo

• the member’s status(when status = declined, reason for refusal will appear with a button for resending invitation)

• member’s name

• member’s surname

• member’s birthday

• member’s user gender

• medical license (if required)

• identification document

Member permissions

In the corporate account permissions section you can view and change:

• contact information, such as corporate email and work phone.

• assign or revoke access profiles and organizational units to that member

Existing access profiles for an organization are:

• Healthcare Professional: User profile with permission to perform monitoring, access reports, and share results.

• Account Manager: User profile with access to all management functions of a corporate account.

• Device Manager: User profile with access to device management functions and performance data.

• Contract Manager: User profile that gives you access to contract and payment information and functions.

Member suspension or deletion

In this section, you can suspend or delete a member from an organization.

• SUSPENSION: Reversible action that serves to suspend a user temporarily.

• By clicking the Suspend member button a confirmation window will appear to proceed.

To CANCEL a suspension, simply click on the Cancel suspension button in the suspension notice

• EXCLUSION: irreversible action that should be used in case of termination of an organization member.

• By clicking the Remove member button a confirmation window will appear to proceed