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ATTENTION - you’ll heed to have an existing portal account that has been created for you by your health institution. |
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Step 1 - Enter your username and password
Access the portal address: https://portal.brain4.care. Choose the ID option to login, enter your Enter username and password. The prerequisite is to already have a created personal account.
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TIP - The CPF option is only used for users in Brazilian territory |
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ATTENTION - Ten Three consecutive failed logins will block your account login for a determined period until next login is possible. Every new attempt will add more time to the blockage period. |
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Step
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Direct login allows you to access the corporate account without having to go through your user profile account in advance. The system lists the corporate accounts you are authorized to access and verifies the password you entered.
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If the password matches the organization’s password the you can directly choose and enter the corporate account(s). If not, an indirect login is required.
Step 2b - Execute an indirect login
If your initial password does not match the corporate account’s password, an indirect login is required.
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Enter your corporate account password
After clicking on the corporate account, the portal will ask you for the corporate account password. This is a double authentication for secure access. Also, many organizations require their own password policy.
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Enter your corporate account password and click Log into corporate account.
Step 3 - First screen after login
At the top of the home panel you will have access, from left to right, to your notifications, corporate applications, and corporate account user settings.
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2 - Choose your corporate account (optional)
If you have access to more than one corporate account they will show up as cards. A card with an open lock (
) means that your Password at login is valid for this corporate account.
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A closed lock (
) means that the password for this corporate account is different. In this case you’ll need to enter the correct password after clicking on that corporate account.
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Step 3 - First screen after login
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Portal header
Element | Image | Description |
|---|---|---|
Notifications |  | System notifications sent to user. Please refer to <system notifications> |
Modules |  | Links to system functional modules
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Help |  | Link to help portal |
Language |  | Here you can toggle between languages |
User | Account |  | Here you can access your user profile and switch between corporate accounts if you have access to more than one. |
Portal modules
The middle of the first login screen will show all functional modules a portal user has access to
Module | Image | Description |
|---|---|---|
ICP reports |  | You’ll need a Health Professional user profile. Here you can view, search, and filter monitoring sessions. |
Users management |  | You’ll need an Account Manager user profile. Here you manage user profiles that are linked to the corporate account. You can create, suspend and remove users and also update their information and password. |
Devices management |  | You’ll need an Account Manager user profile. Here you manage mobile devices that are linked to the corporate account. You can block or trust mobile devices and for the latter manage user PINs synchronized to that device. |
Corporate account settings |  | You’ll need an Account Manager user profile. Here you manage important corporate account settings such as basic information, password policy, inactivity policy, IP policy, data sharing and purge policy. |
Activities history |  | You can see all your logged activities based on your portal usage. If you an Account Manager user profile, you can see logged activities for all corporate account users. |
Your user account settings |  | You can see and update all your user information including password changes, request to be removed from a corporate account and default language for e-mails and notifications. |