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In summary, our system leverages a combination of tested and proven hardware, advanced communication technologies, and robust data transmission protocols to ensure that noise interference is minimized and that system operation remains stable and reliable, regardless of environmental conditions.
Do you encrypt data at rest?
YES. All PHI (protected health information) is encrypted at rest. This data is encrypted at source using the public key from a client-specific public-private encryption key schema. Only our clients, in an active user session, can access PHI data that is served via a dedicated client AWS infrastructure that brain4care does not have access to.
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For US customers, all servers are located in the US territory.
How
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do you backup data?
All data is stored in our HIPAA-certified cloud infra-structure infrastructure with daily backups.
Do you support Single Sign-On (SSO)?
Yes. The B4C System has SSO capabilities to integrate with customers customer's AD (Active Directories) to allow for seamless and secure system login. This functionality is included via joint brain4care and client IT team project.
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Yes. The B4C System has secure APIs to integrate with customers the customer's EMR (Electronic Medical Record) to allow for seamless and secure clinical information flow. This functionality is included via joint brain4care and client IT team project.
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Yes. Such requests should be sent to security@brain4.care or via requests using our help.brain4.care portal.
How do I recover the device configuration?
Only brain4care authorized representatives have access to and are allowed to view, manage, and change device configurations. In the B4C System’s case, the above-mentioned configuration is for the sensor itself.
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